Customer Service Manager - State Farm Agent Team Member
Full Time • Indianapolis, IN
Responsive recruiter
Replies within 24 hours
Benefits:
- 4 day work week
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Flexible schedule
ROLE DESCRIPTION:
As a Customer Service Manager - State Farm Agent Team Member with Kellie Taylor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Oversee the agency team and daily operations.
- Develop and implement customer service policies and procedures.
- Handle escalated customer complaints and issues.
QUALIFICATIONS:
- 3-5 years of sales or insurance experience, State Farm experience preferred.
- Leadership and organizational skills.
- Communication and problem-solving abilities.
- Must be currently licensed (Property/Casualty and Life/Health).
Compensation: $40,000.00 - $60,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Indianapolis, IN.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
- I am a proud graduate of IUPUI and Indiana Wesleyan University.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none